
Senior IT Infrastructure Specialist
1 day ago
This position will be located in support of a major LOGCAP contract.
The successful candidate will apply technical knowledge and skills to provide problem resolution, diagnosis and solutions in a service center environment; communicate complex technical information in a clear and professional manner. They are responsible for recognizing, researching, isolating and resolving first-level information systems problems for appropriate service, repairs, training and follow-up. Additionally, they will perform technical inspections for all work processed in the Automated Data Processing Equipment (ADPE) Bench.
Responsibilities- Provide maintenance and service for ADPE equipment.
- Evaluate equipment for malfunctions and deficiencies.
- Perform baseline procedures, hardware replacement and troubleshooting.
- Work closely with the Systems Support Specialist, Lead (SSSL) to determine serviceability of workstations, monitors, printers, servers and other computer peripherals.
- Ensure accurate completion of final technical inspections and status entry in the work order tracking system.
- Conduct regular UBL inventories and assist with cyclical property inventories.
- Perform additional duties as required.
- Required: One year related experience may be substituted for one year of education, if degree is required.
- Education/Experience Requirements
- Must be a US Citizen.
- Must obtain and maintain valid Secret Clearance.
- A valid driver's license and ability to obtain U.S. Government Motor Vehicle Operation's License and Host Nations Driver's License is required.
- Meets requirements outlined in AR 25-2 for privileged access (IAT-I) to ISs CompTIA Security+ and Microsoft 365 Certified Modern Desktop Administrator or Server+ is required IAW DoD 8570.1-M.
- Applicants must be Baseline & Computing Environment certified prior to hire in accordance with DoD 8570.1-M.
- A+ Certification is preferred.
- Minimum 3 years of related experience.
- Key Skills:
- Effective communication of technical information in English, both written and verbal.
- Possess advanced PC technical support skills.
- Strong time management and organizational skills.
- Proficient in using the latest version of Microsoft Office.
- Experience with Maximo work order system or similar system.
- English competency levels: Reading - Level 3, Speaking - Level 3, Writing - Level 3.
- Equipment Used: Personal computer, printers, network equipment and electronic test equipment.
- Physical Requirements: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.
- Visual Acuity: The worker requires visual acuity to perform tasks involving operating machines and performing mechanical trades.
- Working Conditions: The worker is subject to environmental conditions inside and outside.
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