
IT Infrastructure Specialist
15 hours ago
We are looking for an experienced IT Infrastructure Specialist to join our team at United Real Estate Company (URC).
Talent Acquisition & Development Specialist - URCThis specialist will be responsible for maintaining and optimizing our IT infrastructure to ensure seamless business operations.
Key Responsibilities:
- Deliver timely support for escalated troubleshooting requests.
- Maintain systems in accordance with industry best practices and company policies.
- Automate routine procedures, monitor servers, and create reports to ensure smooth operations.
- Administer web servers and implement secure backup measures to prevent data loss.
- Onboard new colleagues by configuring their workstations and providing necessary training.
Optimizing IT Infrastructure:
- Stay informed about emerging technologies and propose improvements to enhance efficiency.
- Evaluate and recommend new products/solutions to boost efficiency and performance.
- Implement strategies to minimize downtime for networks and services.
- Test and deploy new technologies after thorough evaluation.
- Analyze system performance and make adjustments to optimize it.
- Perform additional tasks as required or assigned by management.
Compliance and Security:
- Oversee compliance with hardware maintenance agreements to prevent any issues.
- Ensure that employees understand and adhere to security, compliance, and access policies.
- Participate in developing and implementing hardware policies and procedures.
Professional Development:
- Pursue continuous learning to improve skills and stay updated with industry developments.
- Collaborate with the Line Manager to set performance goals and achieve them.
- Identify areas for professional growth and seek training opportunities.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Minimum 2 years of relevant experience.
- Certification from Microsoft is mandatory.
- Certification from CISCO is desirable.
- Fluency in written and spoken English; knowledge of Arabic is a plus.
- Previous experience in system support in a similar organization is essential.
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