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Help Desk Supervisor

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

This is a challenging and rewarding role that requires a unique blend of technical and interpersonal skills. The successful candidate will be responsible for managing a team of Service Desk Seniors and Technicians, prioritizing tasks, and maintaining accurate records.

Key qualifications include at least 5 years in customer service communication, approximately 2 years in a Service Desk or Customer Service environment, and approximately 3 years in a leadership role.

The ideal candidate will be able to work effectively in a fast-paced environment, communicate complex information to diverse stakeholders, and maintain a positive attitude in the face of challenges.