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Senior Manager of Payment Operations

3 weeks ago

Kuwait City, Al Asimah Al Ahli Bank of Kuwait Full time
Job Description:

The successful candidate will lead the payment operations team, enhancing productivity and ensuring accuracy in operational payments. They will reduce payment disputes and errors by implementing effective resolution strategies and ongoing payment operation improvements.

Key Responsibilities:
  • Implement risk management policies and procedures to ensure compliance with corporate governance and regulatory frameworks.
  • Develop and maintain comprehensive training programs for staff on domestic and international payment principles, including SWIFT protocols.
  • Analyze payment trends to identify areas for process improvement and ensure compliance with internal policies and regulatory requirements.
  • Support the Payments team in resolving discrepancies and errors in payments and contribute to the ongoing payment process update.
Required Skills and Qualifications:
  • Bachelor's Degree or Equivalent Certification/Experience in Accounting or Finance.
  • Minimum of 5 years of experience in payment processing, accounting, or similar roles.
  • Deep understanding of payment systems, processes, and industry best practices.
  • Knowledge in domestic and international payments, CBK-mandated local and foreign current payments rules and regulations, and SWIFT requirements.