Assistant Manager Special Projects

3 weeks ago

Kuwait City, Al Asimah Al Ahli Bank of Kuwait Full time
Career Opportunities: Assistant Manager Special Projects (7409)

Enhance payment productivity and ensure accuracy of operational payments, reduce payment disputes and errors by implementing effective resolution and ongoing payment operation strategies and improvements.

Generic Accountabilities
  1. Corporate Governance and Compliance: Work fully within risk policies and procedures and compliance regulations and ensure all divisional activities comply with corporate governance & regulatory/legal frameworks.
  2. Policy & Processes: Define ABK and divisional policies, processes and structures.
  3. Risk Management: Identify, manage, mitigate and report on risk and potential risk in divisional activities.
  4. Compliance: Work fully within ABK's Compliance regulations and standards.
Specific Accountabilities
  1. On-going Training & Development: Develop, maintain, and design a comprehensive training program for staff under payments and operations to ensure they fully understand both domestic and international payment principles, including SWIFT protocols, payment trends, and new services (AFAQ, IPS, KNPS, and BUNA).
  2. Enhance Payment Efficiency: Ensure payment efficiency and productivity by analyzing payment trends to identify areas for process improvement and ensuring compliance with internal policies and regulatory requirements.
  3. Discrepancy Resolution: Support the Payments team in resolving discrepancies and errors in payments, implementing necessary corrections, and contributing to the ongoing payment process update by providing ongoing recommendations and improvements.
  4. Payments Processes: Collaborate with divisions such as IT, AML, Treasury, Compliance, and Operations to resolve issues and improve workflows related to payments.
  5. External Updates: Liaise with external entities including SWIFT and service providers to ensure smooth operations and stay updated on regulatory changes.
  6. Performance Evaluation: Conduct a comprehensive evaluation of the payments and operations unit, including processes and technology capabilities by identifying gaps and developing strategies for improving performance with the testing phase for the next payment engine upgrade.
  7. Daily Monitoring: Monitor the unit head and payment team daily, focusing on accuracy, timeliness, and efficiency in payment processing, ensuring they are on track and providing real-time support and corrective actions to maintain optimal performance and resolve issues promptly.
  8. Ad-hoc Payment Assessments: Inspect the current payment engine and provide recommendations for further improvements by implementing an enhanced operating model that encourages developments in the existing payment execution method.
Job Success FactorsEducation

Bachelor's Degree or Equivalent Certification/Experience in Accounting or Finance.

Experience
  1. Minimum of 5 years of experience in payment processing, accounting, or similar roles.
  2. Deep understanding of payment systems, processes, and industry best practices.
  3. Knowledge in domestic and international payments.
  4. Updated with emerging trends in payment technologies & industry.
  5. Knowledge of CBK-mandated local and foreign current payments rules and regulations.
  6. Knowledge of SWIFT requirements and mandates relating to international payments.
Skills
  1. Operational and technical problem-solving abilities.
  2. Extensive analytical and problem-solving capabilities.
  3. Submit timely & accurate reporting activities.
Work Contact

Internal: Operations team, IT, AML, Treasury & Compliance. External: Regulatory Entities & External Vendors.

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