Junior AI Operations Analyst

1 day ago


Kuwait City, Al Asimah National Bank of Kuwait Full time
Job Description

The successful candidate will be responsible for supporting the operations of our intelligent automation center of excellence, including monitoring and managing deployed automation.

Key Responsibilities
  • Monitor and manage deployed automation, including monitoring and resolving incidents.
  • Liaise with business and control functions on the resolution of automation incidents and ensure alignment with Risk and ISO.
  • Facilitate meetings with business and control functions to prioritize, review and resolve important problems or identify areas of improvement.

Additionally, you will be responsible for monitoring the health of deployed solutions, managing escalations from the business, and ensuring appropriate communication with IT and business stakeholders.

Requirements
  • Minimum academic qualifications of a Bachelor's Degree, preferably in Computer Science or Engineering.
  • Good knowledge of MS Office (especially Excel, PowerPoint, Word, & Visio).
  • Good knowledge of programming and coding patterns.
  • Certification of Blue Prism RPA is preferable.
  • Ability to work in a fast-paced changing environment, to multi-task and meet deadlines.


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