SMS Operations Analyst

12 hours ago


Kuwait City, Al Asimah Zain Bahrain Full time

Welcome to Zain Bahrain, where innovation meets excellence. We are seeking an experienced Bulk SMS Analyst to join our team and contribute to our success.

About the Role

The Bulk SMS Analyst will be responsible for managing A2P SMS aggregators, fostering partnerships, and driving revenue growth through innovative solutions.

  • This role requires excellent analytical skills, including the ability to detect and mitigate grey routes to minimize revenue loss.
  • The Bulk SMS Analyst will work closely with cross-functional teams to investigate traffic drops, troubleshoot issues, and ensure timely resolutions.
  • Expertise in Power BI software and Microsoft Office Suite is essential for this role.
What We Need From You

To be considered for this position, you must meet the following requirements:

  • Bachelor's Degree required; master's in business/MBA preferred.
  • Business administration or a related field/major is necessary for this role.
  • +2 years experience in account management or client-facing roles within the telecommunications or mobile messaging business is required.


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