
Academic Support Specialist
21 hours ago
About the Role:
As an Academic Admin Officer at the Australian College of Kuwait (ACK), you will play a vital part in ensuring the smooth and efficient operation of our department. This role involves providing administrative support to ensure that all tasks are completed on time and to a high standard.
Key Responsibilities:
- Provide administrative and secretarial support to the department, including preparation of correspondence, taking of minutes, and filing.
- Act as the first point of contact for the department and provide exceptional client service to ACK students.
- Coordinate the flow of information within the department, including handling confidential correspondence and referral matters for comment or further action to the appropriate staff and faculty member.
- Provide mutual backup and organisational support for other staff within the department.
- Follow up on no show students and flag them to the Office of Registrar for further action.
- In coordination with the Instructors of the department, prepare students' progress reports when required.
- Responsible for the completion of all requirements for the end of semester as assigned and requested by the Head of school.
- Undertake other duties and special projects in line with the scope of work under Head of program direction.
Requirements:
- A formal qualification in Office Administration.
- Minimum 1 year experience in office administration within a customer service environment.
- Information Technology (IT) skills – Advanced level in Microsoft Office Suite; ability to learn and work on a variety of other software packages.
- High level of English and Arabic Language proficiency.
- Well-developed communication and interpersonal skills.
- Ability to work under pressure, unsupervised, and as a member of a team.
- Ability to exercise initiative, judgement, discretion, confidentiality and problem-solving/decision-making skills.
- Highly developed organizational and time management skills.
- Work Ethic
- Professional Appearance
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