Academic Support Specialist

21 hours ago


Kuwait City, Al Asimah Australian College of Kuwait (ACK) Full time

About the Role:

As an Academic Admin Officer at the Australian College of Kuwait (ACK), you will play a vital part in ensuring the smooth and efficient operation of our department. This role involves providing administrative support to ensure that all tasks are completed on time and to a high standard.

Key Responsibilities:

  • Provide administrative and secretarial support to the department, including preparation of correspondence, taking of minutes, and filing.
  • Act as the first point of contact for the department and provide exceptional client service to ACK students.
  • Coordinate the flow of information within the department, including handling confidential correspondence and referral matters for comment or further action to the appropriate staff and faculty member.
  • Provide mutual backup and organisational support for other staff within the department.
  • Follow up on no show students and flag them to the Office of Registrar for further action.
  • In coordination with the Instructors of the department, prepare students' progress reports when required.
  • Responsible for the completion of all requirements for the end of semester as assigned and requested by the Head of school.
  • Undertake other duties and special projects in line with the scope of work under Head of program direction.

Requirements:

  • A formal qualification in Office Administration.
  • Minimum 1 year experience in office administration within a customer service environment.
  • Information Technology (IT) skills – Advanced level in Microsoft Office Suite; ability to learn and work on a variety of other software packages.
  • High level of English and Arabic Language proficiency.
  • Well-developed communication and interpersonal skills.
  • Ability to work under pressure, unsupervised, and as a member of a team.
  • Ability to exercise initiative, judgement, discretion, confidentiality and problem-solving/decision-making skills.
  • Highly developed organizational and time management skills.
  • Work Ethic
  • Professional Appearance


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