Hospitality Service Representative

1 week ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

At HealthCare Dynamics Gen. Trading Company W.L.L, we are committed to providing exceptional customer service and creating a warm atmosphere for our guests.

Key Responsibilities:

  1. Ensure a seamless dining experience by greeting guests, managing reservations, and overseeing the waitlist.
  2. Provide menus, answer questions about food options, and make recommendations.
  3. Present guests with menus, escort them to their table, and ensure tables are properly set up.
  4. Handle guest complaints and resolve issues promptly and professionally.
  5. Coordinate with staff members to provide prompt and courteous service.
  6. Assist with other tasks as needed.

Requirements:

  1. Minimum 1 year experience in a similar role within the hospitality industry.
  2. Strong communication and interpersonal skills to interact effectively with guests and team members.
  3. Able to multitask and handle stressful situations calmly.
  4. Familiarity with food safety practices and health regulations.
  5. Excellent conflict resolution and problem-solving skills.
  6. Detailed oriented with strong time management skills.
  7. Able to work in a fast-paced environment and remain professional under pressure.
  8. Able to work flexible hours, including evenings, weekends, and holidays.


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