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Retail Operations Manager

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

We are seeking a skilled professional to support the launch of Abu Dhabi's largest retail and leisure development by integrating tenant relations and accounting/finance outputs.

Main Responsibilities
  1. Spearhead daily tenant relationship management, serve as primary point of contact for all Arabic affairs and communications, and facilitate effective relationships across tenants, landlord, customers, cross-functional staff, 3rd party vendors and operators, the broader community, regulatory agencies and bodies to enhance asset credibility, utilization, and value proposition.
  2. Participate in the design and execution of a 3-5 year asset strategic plan, cascading it down to functional accounting/finance and tenant relations annual business plans, assessed and driven by period end KPI management.
  3. Analyze, prepare variance responses, present month-end financial reports, create first draft of service charges, participate in CAPEX budget preparation and management for mall operations, manage selected business model ratios, resolve Risks associated with Tenant Relations, period end Accounting/Financial reporting and Service Charge invoicing, collections, and rental receipts; take appropriate action regarding outstanding A/R; ensure timely release of vendor payments. Exercise appropriate legal actions regarding overdue debtor status.
Key Requirements

Language Skills: Arabic - Fluent / Excellent English - Fluent / Excellent

Desirable Attributes
  1. Own a Car: Any
  2. Have Driving License: Any
Job Skills
  1. Business capabilities
  2. Experience in either a property management or asset management business
  3. Strong knowledge and exposure to the GCC real estate market
  4. Relevant AM/PM financial analysis competencies
  5. Interpersonal skills
  6. Bilingual (Arabic/English)
  7. Ability to liaise, influence and interact effectively with diverse audiences.
  8. Understanding of principles underpinning effective Relationship Management and its downstream impact on the business
Qualifications

Recognized business Scholarship program; Bachelor degree