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Hotel Operations Manager

3 weeks ago

Al Ahmadi, Al Aḩmadī, Kuwait beBee Careers Full time

The General Manager is responsible for the overall success of the hotel, ensuring guest satisfaction targets and delivering an exceptional customer experience. This role includes achieving positive associate satisfaction, meeting financial objectives, and upholding the property's reputation while maintaining company brand standards.

Key Responsibilities:
  • Demonstrates unwavering commitment to providing a superior experience for guests
  • Ensures all guest-related issues are resolved in accordance with company goals and objectives
  • Maintains high cleanliness standards, ensures public areas and grounds are well-maintained, and completes the Green Shield program on schedule

The ideal candidate will have a minimum three years of related hospitality management experience, excellent customer service skills, and the ability to manage and direct a team to perform daily job tasks. A valid driver's license and proficiency in using computer software are also essential.

Benefits:
  • Competitive wages
  • Great working environment
  • Employee recognition programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care
  • Flexible spending accounts
  • Employer-paid basic life and AD&D insurance
  • Long-term disability