Business Intelligence and Analytics Professional
7 days ago
The position of Analytics and Reporting Specialist requires a highly skilled professional to provide data-driven insights and recommendations to optimize customer engagement and business outcomes.
This involves analyzing campaign performance, developing and delivering detailed reports, and evaluating the success of marketing campaigns.
The ideal candidate will have a strong background in data analytics, excellent communication skills, and the ability to work collaboratively with cross-functional teams.
Responsibilities include:
- Analyzing data from various sources to assess the performance of marketing campaigns and CLM activities.
- Developing and delivering detailed reports on campaign effectiveness.
- Evaluating the success of marketing campaigns by tracking metrics such as customer acquisition, retention, engagement, and revenue growth.
- Providing recommendations to enhance campaign strategies and improve customer experiences.
- Ensuring accurate data collection, storage, and management.
Qualifications:
- Bachelor's degree in data analytics, statistics, marketing, business, or a related field.
- Proven experience in analytics and reporting roles, preferably within the telecom industry.
- Strong proficiency in data analysis tools and software.
- Solid understanding of marketing metrics, customer lifecycle management, and campaign performance evaluation.
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