Quality Assurance Director

21 hours ago


Kuwait City, Al Asimah Kuwait Polymer Full time

Job Title: Quality Assurance Director

About the Role:

The Quality Assurance Director is responsible for leading all aspects of quality assurance and regulatory compliance within a food and beverage factory. This role ensures that products meet rigorous standards, company requirements, and customer expectations.

Main Responsibilities:

  1. Quality Assurance and Compliance:
  • Develop and implement quality assurance policies, procedures, and standards in accordance with local and international food safety regulations.
  • Monitor and ensure adherence to hygiene, sanitation, and safety practices across all production areas.
Testing and Inspection:
  • Oversee product testing and inspection to ensure quality parameters are met at every stage of production.
  • Establish and manage protocols for raw material inspections, in-process checks, and final product evaluations.
Team Leadership:
  • Recruit, train, and supervise quality control staff, ensuring they are equipped to meet quality goals.
  • Conduct regular training sessions on food safety, hygiene, and quality management practices for staff at all levels.
Process Improvement:
  • Identify areas for improvement in production processes to enhance product quality and reduce waste.
  • Collaborate with production, procurement, and R&D teams to resolve quality issues and implement corrective actions.
Documentation and Reporting:
  • Maintain accurate records of inspections, test results, and corrective actions.
  • Prepare and present quality performance reports to senior management.
Audits and Certifications:
  • Lead internal and external audits to ensure compliance with regulatory requirements and certification standards.
  • Prepare the factory for certifications and renewals as needed.
Customer and Supplier Relations:
  • Handle customer complaints related to product quality and ensure timely resolution.
  • Collaborate with suppliers to maintain the quality of raw materials and packaging materials.

Requirements:

  1. Education: Bachelor's degree in Food Science, Microbiology, Chemistry, or a related field. A Master's degree is an asset.
  2. Experience: Minimum 5–7 years of experience in quality control/assurance within the food and beverage industry.
  3. Skills:
    Strong leadership and team management skills.
    Excellent problem-solving and analytical abilities.
    Proficiency in quality management systems and relevant software tools.
    Effective communication and interpersonal skills.

Key Competencies:

  1. In-depth knowledge of food safety regulations and quality standards.
  2. Attention to detail and a proactive approach to identifying and resolving quality issues.
  3. Ability to work under pressure.


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