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Network Operations Manager
1 day ago
Overview
\HealthCare Dynamics Gen. Trading Company W.L.L builds cutting-edge solutions to integrate physical and digital infrastructure worldwide.
\The Network Operations Manager performs duties as a shift supervisor and shall be the senior NOC person in the absence of the Chief Watch Officer.
\Responsibilities
\- Manages, monitors, and maintains situational awareness of all networks and systems under the responsibility of the NOC.
- Provides technical and operational support to functional users by managing, monitoring, and maintaining situational awareness of networks and systems under the responsibility of the NOC.
- Responsible for ownership of Incident (Remedy) tickets from start until resolution and confirmation and closure of ticket once escalated to the TNOSC while keeping the customer informed of progress.
- Assists in preparing and presenting networks and systems outage reports for the NOC to various agencies.
- Enforces IA in accordance with AR 25-2 and shall provide initial triage on suspicious activities and evaluate them in accordance with policies and procedures.
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