Business Intelligence Expert

10 hours ago


Kuwait City, Al Asimah Vitelco Full time

Vitelco offers innovative IT services to clients in the Finance and Telecom sectors, focusing on CRM, Billing, Middleware, Mobile VAS, Business Intelligence, and Big Data applications. Our team has extensive experience in managing global and national projects, adhering to the principles of 'Innovative' and 'Adaptable'. We seek a highly skilled Analytics and Reporting Specialist to join our team.

This role involves analyzing campaign performance, generating actionable insights, and delivering reports that drive data-informed decisions to optimize customer engagement and business outcomes. The ideal candidate will have a strong background in data analysis, excellent analytical and problem-solving skills, and strong communication skills to present complex data insights clearly to non-technical stakeholders.

Responsibilities:

  • Analyze diverse data sources to evaluate marketing campaign efficiency.
  • Develop detailed reports highlighting campaign effectiveness, including KPIs, ROI, and customer lifecycle impact.
  • Evaluate campaign success for Postpaid and Prepaid segments by tracking metrics such as customer acquisition, retention, engagement, and revenue growth.
  • Apply data analytics to understand customer behavior, preferences, and segmentation.
  • Ensure accurate data collection, storage, and management.
  • Utilize advanced analytics tools to analyze data and generate reports.


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