Ground Handling Department Lead
1 week ago
The Passenger Experience Manager will be responsible for directing an efficient OAL Passenger Services function at Kuwait Airport, covering handling passengers for other carriers' flights.
Main Tasks:- Provide work directions to passenger check-in counters for OAL at Kuwait Airport for all regular and ad hoc flights.
- Review various daily reports to verify the above and check on any inconvenience caused for OAL and rectify the same.
- Oversee the releasing of other carriers' flights at gate and ramp and ensure the proper number/level of staff are available for the anticipated flight departures.
- Monitor OAL flight reports on a regular basis and investigate serious or recurring incidents as necessary.
Essential Requirements:
- Bachelor's degree in Administration of Science or equivalent.
- 12 years' experience in passenger service including required training courses.
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