
Technology Implementation Specialist
6 days ago
We are Foodics, a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan, and Kuwait. We serve customers and partners in over 35 different countries worldwide. Our innovative products have processed over 6 billion orders, making us one of the most rapidly evolving SaaS companies from the MENA region.
The Job
We are seeking a Professional Services Specialist in Kuwait. The ideal candidate will empower sellers with our POS platform through training and implementation.
Responsibilities
- Implement hardware and software installations for our clients.
- Provide initial product know-how and training to customers.
- Schedule installation appointments and ensure sites are ready for installation.
- Deliver on-site training and technical visits for customers.
- Monitor tasks and projects assigned and deliver services based on SLAs.
- Share customer feedback with direct managers on features and/or installation enhancements.
- A self-learner who dedicates time to building product knowledge and reviewing updates.
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