
Client Service Representative
7 days ago
About the Role:
We are seeking a highly skilled Client Service Representative to join our team at Ali Abdulwahab Al Mutawa Commercial Co.
Key Responsibilities:
- Sell volume, distribution, merchandising, shelving, and pricing products to trade customers
- Help trade customers resell endorsed brands by establishing strong relationships and ensuring excellent deployment of shelving, visibility, or display contracts
- Operate efficiently and economically, controlling budgets and allocations professionally
- Earn payments from trade on time and reflect the company's core values in daily work with customers, employees, colleagues, and management
- Update Unit Managers with requested data accurately and on time (stocks, estimates, daily sales, pricing, competition, etc.)
- Train, coach, monitor, and motivate merchandisers regularly to ensure maximum productivity
- Implement Efficient Customer Response (ECR) and Category Management approaches where applicable
- Utilize conceptual selling and apply CBD college principles consistently
- Take initiative to recommend breakthrough ideas that lead to business development
- Manage trade inventory levels as per set targets
- Ensure application of training in post-formal training period
- Foster team-building efforts to support colleagues and other functions in delivering unit results through search, share, and re-apply proven successes
- Adhere to Department Policies and Procedures
- Perform other related duties and responsibilities as directed by department heads
Required Skills and Qualifications:
- Problem Solving L1
- Team Work L1
- Accountability & Ownership L1
- Communication Skills L1
- Analytical Thinking L1
- Initiative L1
- Tech Savvy L1
- Negotiation & Persuasion L1
- Customer Focus L1
- Result Orientation L1
- Account Management L1
- Interpersonal Understanding L1
Benefits:
- This role offers opportunities for professional growth and development
- A supportive work environment that encourages collaboration and innovation
- A competitive salary and benefits package
Others:
Please note that this job description is a summary of the main responsibilities and requirements for the position. The successful candidate will be required to undergo further assessment and evaluation prior to being offered the role.
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