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Service Excellence Coordinator

2 weeks ago

Kuwait City, Al Asimah Azadea Full time
Role Overview

We are seeking a skilled and experienced Floor Supervisor to join our team. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and the ability to work well under pressure.

The successful candidate will be responsible for ensuring smooth day-to-day restaurant operations, managing staff, and maintaining high standards of customer service. They will also be required to participate in training and development programs to improve their skills and knowledge.

Key Responsibilities:

  • Manage daily restaurant operations to meet company standards
  • Lead and motivate a team of staff members to achieve sales targets and provide excellent customer service
  • Monitor and control food and beverage costs to maximize profitability
  • Maintain a clean and safe working environment

Requirements:

  • Degree in Hospitality Management or related field
  • Minimum 3-5 years of experience in F&B operations
  • Excellent leadership and communication skills
  • Able to work well under pressure and meet deadlines

What We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work with a dynamic and growing company