
Automation Specialist Lead
1 day ago
**About the Position**
We are committed to providing our clients with exceptional service and support. As a Systems Support Specialist Lead, you will play a key role in ensuring that our team delivers high-quality solutions and meets the needs of our clients. The ideal candidate will have a strong background in IT and experience leading teams. You will be responsible for overseeing the day-to-day activities of the Automation Support Department (ASD) and ensuring that all tasks are completed on time and to a high standard.
Key Skills and Qualifications- DoD Cyber Awareness Training.
- Fort Gordon Cyber Security Fundamentals Training.
- Knowledge and awareness of various DOD network policies.
- Knowledgeable of Security+, Microsoft MCP, MCSA or CCNA concepts.
- Capable of effectively communicating technical information in English, both written and verbal.
As a Systems Support Specialist Lead, you will also be responsible for ensuring the escalation and monitoring of complex technical issues, coordinating referrals to appropriate technical, professional, or service personnel, and performing question/problem diagnosis and guiding users through step-by-step solutions in a service center environment.
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