Clinical Operations Coordinator

1 day ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Description

The Clinical Main Receptionist/Operator is responsible for managing the clinic's reception area, appointments, medical records, and other clerical duties as assigned.

Key Responsibilities:
  • Confirming and managing clinic appointments, ensuring all required procedures are completed.
  • Checking-in patients, performing cashiering tasks, and processing insurance claims according to policies and procedures.
  • Investigating no-show patients daily and preparing reports for assigned clinics.
  • Preparing patient folders for new admissions, organizing records in standard order.
  • Sending satisfaction surveys to patients as instructed by supervisors.
  • Maintaining patient folders for appointments, obtaining nurse signatures upon receipt.
  • Compiling statistical data on new patients, follow-ups, no-shows, and waiting lists for referrals and follow-up clinics.
  • Applying the 'out guide' and 'medical requisition form' booking system when receiving or returning patient records.
  • Preparing clinical appointment lists and other patient information requests as needed.
  • Adding patient information to medical forms before appointments.
  • Receiving patient folders from nurses, scanning and entering records in standard order, and stamping and signing correctly.


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