Technical Support Specialist for Hospital Software Applications
1 week ago
As a key member of Internationalhospital Kw, you will play a vital role in supporting the seamless operation of our hospital software applications. Your technical expertise and problem-solving skills will ensure that our clinical and administrative staff have access to reliable and efficient systems.
About the Role:
We are seeking an experienced Application Specialist to join our team. In this role, you will provide first-line and second-line support for our hospital software applications, ensuring that issues are promptly addressed and resolved. You will also be responsible for integrating new systems, maintaining workflows, and conducting user training sessions.
Your Key Responsibilities:
- Provide timely and effective support for hospital software applications, ensuring minimal downtime and maximum productivity.
- Collaborate with internal teams to integrate new systems and maintain existing workflows.
- Develop and deliver comprehensive training programs to ensure staff proficiency in using hospital applications.
- Create and maintain detailed documentation for system workflows and procedures.
- Generate custom reports to support clinical and administrative decision-making.
Requirements:
To be successful in this role, you will need:
- A Bachelor's Degree in Information Technology, Computer Science or a related field.
- A minimum of 1-2 years of experience in a similar role.
- Proficiency in PL/SQL & Oracle D2 K Forms & Reports.
- Strong problem-solving skills and experience in troubleshooting software applications.
- Knowledge of hospital applications and system interfaces is highly desirable.
- Excellent communication and interpersonal skills, with the ability to explain technical issues to non-technical users.
- Strong time management and organizational skills to manage multiple support requests.
- Attention to detail, patience, and the ability to work effectively under pressure.
Preferred Candidate: We welcome local candidates with valid and transferable visa in Kuwait.
The estimated salary for this role is KD 1200 - 1500 per month (approximately USD 4000 - 5000), depending on your level of experience and qualifications.
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