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Couture Sales Associate
1 week ago
We are seeking a Sales Associate to join our team at Celine.
The ideal candidate will have a passion for luxury fashion and excellent client service skills.
About the RoleYou will be responsible for providing personalized client experiences, building strong relationships, meeting sales targets, and contributing to team success.
Your Impact: Client- Build long-lasting relationships with clients through exceptional client service.
- Grow local clients' networks and recruit prospect clients.
- Bond with clients, understand their desires, and offer advice.
- Capture and update client information to retain existing clients and identify new opportunities.
- Maintain contact with key clients via various channels.
- Meet or exceed individual and store sales targets.
- Achieve sales associate KPIs and CRM requirements.
- Foster cross-selling and upselling skills for all product categories.
- Manage merchandise inventory and inform managers about replenishment needs.
- Assist in maintaining visual standards according to Celine's guidelines.
- Utilize POS systems efficiently and accurately.
- Participate in inventory management, cycle counts, and goods receptions.
- Maintain store functionality and adhere to stock room guidelines.
- Maintain open, positive, and constructive communication with team members.
- Minimum 2 years of experience in retail, sales, or hospitality.
- Prior experience in luxury/fashion business is an asset.
- Empathy and attentiveness in customer interactions.
- Exemplary advisory abilities and commitment to customer service.
- In-depth knowledge of products and craftsmanship.
- Results-driven attitude with deadlines.
- Stay updated on company news, market trends, and competitors' activities.
- Strong teamwork spirit and positivity.
- Role model of Celine values and retail philosophy.
- High level of selling and CRM skills.
- Effective time management.
- Ability to share knowledge and skills with team members.
Fluent English proficiency; proficiency in other languages is an advantage.
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