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Luxury Retail Store Leader
2 weeks ago
About the Role: We are seeking a highly motivated and experienced Store Manager to lead our retail store team. The successful candidate will be responsible for driving sales growth, managing customer relationships, and leading a team of sales associates.
">- Key Responsibilities:
- Lead by example and represent the brand through all activities and interactions with customers and other team members
- Define, execute, and monitor the store action plan to achieve sales targets and KPIs
- Manage the customer database to build strong relationships with customers and create future potential selling opportunities
- Stay ahead of the latest trends, products, and competitors and share feedback with relevant stakeholders in the back-office team
- Think hybrid by leveraging all types of point-of-sale systems online and offline
- Team Leadership and Development
- Provide a clear vision to the team about the business and store vision and key directions
- Identify, recruit, develop, and retain strong talents
- Create a positive work environment based on trust, respect, and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges, and concerns with the leadership and HR teams
- Act as a coach for the team members and promote growth mindset by leveraging the available learning tools and platforms and constantly monitor the team's development plans and professional growth
- Ensure performance improvement plans are discussed and documented in a transparent manner
What We Offer:
- A competitive benefits package that includes healthcare, child education contribution, remote and flexible working policies, and exclusive employee discounts
About Us:
We are a company that values diversity, equity, and inclusion and fosters a people-at-heart culture.
Sustainability is at the core of our strategy, guided by a clear commitment to people, partners, and the planet.