Printer Technician Specialist

10 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Description:

This role involves working in a service center environment to provide problem resolution, diagnosis, and solutions for information systems hardware and software. The ideal candidate will have excellent communication skills to convey technical information in a user-friendly manner.

The printer technician installs new printers, configures them on the network, maintains standalone devices, and ensures their proper function. Responsibilities include troubleshooting and repairing printers from various vendors, installing digital senders, plotters, and scanning machines, and connecting network printers.

Key Responsibilities:

  1. Fault finding and repairing printers from multiple vendors.
  2. Repairing, installing, and configuring digital senders, plotters, and scanning machines.
  3. Connecting and configuring network printers, including ID card capable multifunction printers.
  4. Troubleshooting and replacing electronic components.
  5. Performing other job duties as assigned.

Qualifications and Experience:

  • A minimum of one year related experience may be substituted for education if a degree is required.
  • Must be a U.S. Citizen.
  • Must obtain and maintain valid Secret Clearance.
  • A valid driver's license and ability to obtain host nation Driver's License are required.
  • CompTIA A+ certification is preferred.

Requirements:

  • Excellent oral and written communication skills.
  • Ability to document and research technical problems.
  • Demonstrated Help Desk support operations experience.
  • Five or more years of related experience.
  • Strong customer service experience.
  • Demonstrated experience handling technical and sensitive situations.
  • Prior satisfactory job performance.


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