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Key Accountabilities and Activities
The successful candidate will be responsible for various key accountabilities and activities, including:
- Understand the business requirements and perform feasibility study and provide feedback to the stakeholders with appropriate solution and recommendation with Time To Market (TTM).
- Support and coordinate with all stakeholders to align with the expected business unit requirements.
- Manage technical deliverables right from new products/services feasibility study to implementation, based on business unit's requirements.
- Communicate with the ADM (Application and Development Management) vendor the priority and requirement pipeline to manage resource capacity.
- Convert the business requirements to functional/technical requirements to prepare feasibility study & High Level Design (HLD).
- Responsible for developing cost analyses, design considerations, and implementation time-lines.
- Agree with the ADM vendor on the complexity level of the solution and expected man days.
- Responsible to manage relationships with ADM vendor and technology partner to align technology capabilities to support marketing/product needs.
- Manage and co-ordinate the inter-departmental functionalities and communications between the Technology and Business Teams within the organization for realizing strategic service/product launches.
- Manage and drive the SLA/KPI for ADM and highlights project issues to higher management and provides recommendations for improvements.
- Responsible for setting up acceptance criteria and post development/deployment check of feature/products.
- Responsible for quality check and performance KPI for delivered products to business units with supporting documents.
- Responsible for seeking approval from Design and Control (DAC) & Change Approval Board for smooth deployment.
- Responsible for solution delivery timeline, performance, SLA management, and Quality control of all solution deliveries which will be covered with all testing phases until UAT and regression testing.
- Discuss or Validate on the business requirement for the requested BAU's/TMO's and assign it to vendors and make sure it should be delivered as per business requirement.
- Responsible to capture Configuration Management changes and proper documentation.
- Supervise System integration/ Functional testing & Deployment to UAT environment.
- Assists the management in developing and implementing procedures and standards that will improve efficiency.
- Bringing in cost saving measure by Identifying and implementing measures to ensure future proof solution within budget.
- Responsible for Vendor management.
