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Retail Store Director

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Store Leadership Role

As a Store Manager, you will oversee the customer journey, services and operational service management within the store.

Key Responsibilities:
  • Embody Sephora Attitude and set an example for the team.
  • Provide support to the team in difficult situations ensuring client satisfaction.
  • Develop and implement store service plans to maximize sales and KPI performance.
  • Lead the team in achieving commercial and operational KPIs.
Talent Development:
  • Motivate and develop the team through daily coaching/observations.
  • Identify, engage in recruiting, and develop talents and secure succession plans.
Sales and Operations:
  • Inspire the team to achieve sales targets and create improvement plans to drive results.
  • Balance and drive sales targets, ensuring achievements by hour are shared with colleagues.
  • Accurately monitor stock availability and propose podium orders.
Business Acumen:
  • Analyze all relevant KPIs and propose action plans for improvement.
  • Develop and propose short- and long-term strategies to drive top and bottom line/brand sales.
  • Proactively provide product recommendations and qualitative feedback based on local knowledge about the market and client needs.

Company Industry: Retail Department / Functional Area: Store Operations (for Retail Industry)

Keywords: Store Manager