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Assistant Manager III
4 days ago
The Assistant Manager plays a crucial role in supporting shop/department managers in daily operations, ensuring the smooth execution of tasks and maintaining exceptional customer service standards. Key responsibilities include:
- Operations Oversight
- Supervise opening and closing procedures to ensure compliance with established protocols.
- Ensure timely and secure delivery of records to the accounting department.
- Handle employee documentation and licenses.
- Assign routine and non-routine tasks to team members.
- Greet customers and ensure prompt service according to high-quality standards.
- Manage inventory for major sites or large factories.
- Solve problems and identify issues related to inventory management.
- Communicate sales plans and targets to the team.
- Monitor performance and advise upper management on corrective actions.
- Assist in recruiting, training, and motivating the team.
- Evaluate staff performance and provide feedback.
Requirements
- Bachelor's degree in a related field.
- Four to six years of experience in Retail or a similar role.
- Two years of managerial experience.
Languages & Technical Skills
- Fluency in English.
- Proficiency in MS Office.
Expertise
- Good product knowledge and understanding of store operating procedures.
- Skills specific to Sports Goods Retail: proficiency in collective game dynamics, project orientation, athleticism/ambassadorship, enthusiasm, collaborative contribution, empathy, entrepreneurial spirit, and responsibility.
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