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Store Operations Manager

3 weeks ago


Kuwait City, Al Asimah Al Muhandes HR Consultancy Full time

Al Muhandes HR Consultancy is a renowned human resources consultancy seeking an experienced Store Operations Manager to lead our food service team.

About the Role

This pivotal position demands strong leadership and management skills, as you will oversee daily store operations, drive revenue growth, and ensure exceptional customer experiences. Your expertise in restaurant chain management will be instrumental in achieving our business objectives.

Key Responsibilities
  • Leadership and Team Development: Foster a positive work environment, encourage open communication, and provide opportunities for growth and development among your team members.
  • Operational Excellence: Oversee all aspects of store operations, including staff scheduling, inventory management, and supply chain logistics, ensuring seamless day-to-day functions.
  • Customer Satisfaction: Implement strategies to enhance customer satisfaction, building a loyal customer base through exceptional service and quality products.
  • Fundamental Requirements: Relevant experience in QSR management (minimum 2 years) with international QSR brands, deep understanding of Restaurant P&L and EBITDA, effective communication and team training skills, and adherence to company policies and regulations.