
Computer Systems Technician
3 days ago
Technical Support Role
This position provides technical support to computer users in a service center environment. Key responsibilities include maintaining, operating, and upgrading ADPE, as well as performing question/problem diagnosis and guiding users through step-by-step solutions.
Main Responsibilities:
- Provide technical support for computer users.
- Maintain, operate, and upgrade ADPE.
- Perform question/problem diagnosis and guide users through step-by-step solutions.
- Install new versions, updates, service packs, or replacement parts for supported ASG-KU equipment.
- Disassemble, inspect, repair, test, and repair PC systems and printers to motherboard or control board level.
- Maintain database systems and software.
- Support analysis, design, testing, and implementation of systems and networks.
Requirements:
- A valid Secret Clearance is required.
- The ideal candidate must have a College Degree and meet requirements outlined in AR 25-2 for privileged access (IAT-I) to ISs CompTIA Security+ and A+, Microsoft 365 Certified Modern Desktop Administrator or Server+ is required IAW DoD 8570.1-M.
- Applicant must be Baseline & Computing Environment certified prior to hire in accordance with DoD 8570.1-M.
Working Conditions:
- The incumbent must be capable of working in extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
- Indoor and/or outdoor environment with very adverse and harsh conditions.
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