Facilities Management Specialist

1 month ago

Kuwait City, Al Asimah Caliberly Full time

Main Responsibilities:

  • Oversee the delivery of hard and soft building services to ensure compliance with corporate and international industry-standard policies and procedures in environmental, health and safety.
  • Liaise with clients to maintain strong communications and ensure their objectives and requirements are met.
  • Manage client relations, team management, and contractor and supplier management with a strong financial reporting ability.

Main Duties & Responsibilities:

  • Deliver facilities management to clients ensuring the highest level of quality is maintained.
  • Understand and be fully conversant with the trading performance of the Centre to achieve the optimum level of performance.
  • Understand the client's business culture and objectives, and ensure the service is continually delivered to meet their needs.
  • Implement and communicate Disaster Recovery Plans and Contingency Plans in case of major incidents.
  • Take full responsibility for the day-to-day running of the Centre and provide Duty Management cover where necessary.
  • Conduct client relationships at management level to the satisfaction of both client and Caliberly.
  • Be fully conversant with and understand the requirements of the contract documentation in terms of responsibilities, obligations, and scope of services.
  • Identify new opportunities for the development of the partnering relationship with the client and foster long-term relationships.
  • Ensure that all survey and reporting materials are delivered to the client on time and to their satisfaction.
  • Maintain the level of service at the highest quality within the scope of the survey and reporting materials.
  • Ensure that all members of the management team and sub-contractor teams are aware of their roles and obligations within the contract.
  • Manage, coach, motivate, and develop the on-site company management team to achieve the best possible performance for the client at all times.
  • Maintain a climate of teamwork and common purpose within the wider on-site team.
  • Ensure that the management team maintain all data systems in up-to-date format at all times.
  • Participate in recruitment when required to ensure the maintenance of the highest standard of staff on site.
  • Provide information, expertise, and knowledge to the management team as required to further develop their skills and experience, and to maximise their effectiveness for the benefit of the client.
  • Manage the performance of all sub-contractors on site, through the management team.
  • Maintain full overall responsibility for the safety and health of all Caliberly and sub-contractor partners' staff operating on site and for the clients' employees and guests in respect of all acts and omissions of the team.
  • Responsible for ensuring adequate security cover at all times to allow the Centre to operate efficiently and effectively.

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