Demand Delivery Manager

21 hours ago


Kuwait City, Al Asimah Ooredoo Full time

Tech Skills Overview:

Ooredoo is an organisation on the move. We operate in 17 countries across the Middle East, North Africa (MENA) and Asia.

We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait.

As a Senior Engineer Demand Delivery Management, you will have experience in demand planning & development for senior engineer DDM and senior technical specialist DDM.

You will work on advanced working knowledge in Ericsson CS, Matrix, ESM, SBP, NGVS, ETOPUP, BSCS, Mediation.

You will also have experience in billing and charging system, subscription management, CRM, mobile app, and relevant core areas.

Responsibilities:

  • Experience in self-service portals/kiosk/mobile, CRM, order management, product.
  • Solution architect for digital and middleware technologies.
  • E2E solution design experience across BSS & OSS domain.
  • Vendor management.
  • Ability to operate in diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
  • DWH, APP functionality, OSB, CRM, VAS, core, product catalogue, order care, provisioning system, middleware, mobile application.
  • Siebel CRM and extensive knowledge in CRM concepts.
  • GSM, UMTS, LTE networks.


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