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Phone Support Agent

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Responsibilities

We are looking for a skilled Contact Center Agent to handle a high volume of inbound calls and provide top-notch customer service. Your responsibilities will include:

  1. Handling inbound calls and greeting customers warmly.
  2. Assessing and resolving customer concerns in a timely and efficient manner.
  3. Providing product and service information and promoting our offerings.
  4. Troubleshooting equipment issues and maintaining accurate records.

To succeed in this role, you must have excellent communication and problem-solving skills, a high drive for achievement, and the ability to work under pressure.