Admission Officer

1 week ago


Kuwait City, Al Asimah Internationalhospital Kw Full time

Job Title: Admission Officer

Job Summary:

The Admission Officer is responsible for delivering a high standard of customer service to all patients under general supervision. This involves organizing patient appointments, liaising with the hospital's multi-disciplinary team, and providing important information services to patients.

Key Responsibilities:

  1. Listen well to the patient to ensure their needs are understood.
  2. Follow patient identification processes, including Civil ID and insurance card verification.
  3. Request required documents for delivery, D & C cases, and gynecology cases.
  4. Update patient data before admission, including Civil ID and contact number.
  5. Complete the billing process for cash patients and obtain signatures for insurance-related documents.
  6. Check approval conditions before admission and inform patients about rejected codes or items.
  7. Collect down payments for rejected codes, prostheses, or items.
  8. Ensure patient confidentiality and maintain a clean and tidy admission office.
  9. Submit insurance claims on a daily basis.

Requirements:

  • High university degree or suitable equivalent.
  • Two years' work experience in a similar position in a hospital.
  • High proficiency in Arabic and English.
  • Excellent communication skills and computer skills.
  • Ability to work shifts.

Company: International Hospital KW


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