Admission Officer
1 week ago
Job Title: Admission Officer
Job Summary:
The Admission Officer is responsible for delivering a high standard of customer service to all patients under general supervision. This involves organizing patient appointments, liaising with the hospital's multi-disciplinary team, and providing important information services to patients.
Key Responsibilities:
- Listen well to the patient to ensure their needs are understood.
- Follow patient identification processes, including Civil ID and insurance card verification.
- Request required documents for delivery, D & C cases, and gynecology cases.
- Update patient data before admission, including Civil ID and contact number.
- Complete the billing process for cash patients and obtain signatures for insurance-related documents.
- Check approval conditions before admission and inform patients about rejected codes or items.
- Collect down payments for rejected codes, prostheses, or items.
- Ensure patient confidentiality and maintain a clean and tidy admission office.
- Submit insurance claims on a daily basis.
Requirements:
- High university degree or suitable equivalent.
- Two years' work experience in a similar position in a hospital.
- High proficiency in Arabic and English.
- Excellent communication skills and computer skills.
- Ability to work shifts.
Company: International Hospital KW
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