
Program Management Specialist
4 days ago
At HealthCare Dynamics Gen. Trading Company W.L.L, we are committed to delivering exceptional results through our digital transformation programs.
We are seeking an experienced Program Management Specialist who will be responsible for the end-to-end delivery of cross-functional programs for new and existing customers.
The ideal candidate will have 10+ years of project management experience in a matrix and multi-project environment, with expertise in technologies and associated methodologies such as SDLC.
In this role, you will work closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership, and Account Management to coordinate and oversee large-scale, multi-region projects.
Main Responsibilities:
- Lead IRM customer and internal enterprise Digital Solution implementations that are highly complex and involve multi-service lines.
- Manage a matrixed project team of project managers and Subject Matter Experts from IRM Sales, Product, IT Infrastructure, Real Estate, HR, IT Security, and Finance teams.
- Work directly with customer project managers and resources to provide direction to cross-functional workstream leads and project stakeholders.
- Act as the primary point of contact for both customer and internal resources to provide continuity in messaging regarding scope, schedule, risks, and performance or status reporting.
Requirements:
- Requires 10+ years of project management experience in a matrix and multi-project environment.
- Bachelor's degree in Management or related field preferred or equivalent work experience.
- Active PMP Certification.
- Knowledge on technologies and associated methodologies (SDLC).
- Experience within the outsourcing, SaaS, or hosted solutions industry is a plus.
- Must have clear, executive-level excellent written and verbal communications skills – well-targeted based on the level of audience within and outside the organization.
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