Laundry Operations Manager

3 days ago


Kuwait City, Al Asimah IHG Hotels & Resorts Full time
Job Overview

We are seeking a skilled Laundry Operations Manager to oversee daily laundry operations at our Crowne Plaza & Holiday Inn Kuwait location. This role ensures high-quality service and maintains hotel standards for guest and staff laundry, linens, and uniforms.

Main Responsibilities
  • Supervise laundry staff, schedules, and operations to ensure efficient workflow and quality control.
  • Inspect and maintain laundry equipment for optimal performance, minimizing downtime and costs.
  • Oversee sorting, washing, drying, and pressing processes to meet customer expectations.
  • Maintain hygiene, safety, and quality standards by implementing best practices and training staff.
  • Manage inventory of detergents, chemicals, and supplies to prevent stockouts and waste.
  • Handle guest laundry requests promptly and provide excellent customer service.
Requirements
  • Previous experience in a similar role in hospitality, preferably with a global brand like IHG Hotels & Resorts.
  • Strong knowledge of laundry equipment and chemicals, including troubleshooting and maintenance.
  • Leadership and organizational skills to manage staff and prioritize tasks effectively.
  • Attention to detail and commitment to quality to ensure exceptional customer experiences.
  • Flexibility to work shifts, weekends, and holidays as needed.
What We Offer
  • A competitive salary range of $45,000-$60,000 per annum, commensurate with experience.
  • Opportunities for career growth and professional development within a global brand.
  • A supportive and dynamic work environment that values teamwork and excellence.


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