Technical Support Engineer
1 week ago
About Ooredoo Kuwait
Ooredoo Kuwait seeks a skilled Technical Support Engineer to join our team. In this role, you will be responsible for:
- Providing technical assistance for incoming queries and issues related to B2B customers
- Escalating non-resolved cases to concerned departments
- Following up on progress of complaints settlement
- Identifying and escalating urgent situations
You will work closely with our team to ensure timely resolution of customer issues and maintain high levels of customer satisfaction.
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