Shop Support Specialist

11 hours ago


Kuwait City, Al Asimah Azadea Full time
Role Summary

The Assistant Manager is responsible for providing operational support to shop/department managers, ensuring exceptional customer service standards, and managing inventory for major sites or large factories.

This is an exciting opportunity for an experienced retail professional to take their career to the next level. As an Assistant Manager, you will be part of a dynamic team that is passionate about delivering outstanding results and exceeding customer expectations.

Key Responsibilities

  1. Operations Oversight
  • Supervise opening and closing procedures to ensure compliance with established protocols.
  • Ensure timely and secure delivery of records to the accounting department.
Employee Management
  • Handle employee documentation and licenses.
  • Assign routine and non-routine tasks to team members.
Customer Service
  • Greet customers and ensure prompt service according to high-quality standards.
Inventory Management
  • Manage inventory for major sites or large factories.
  • Solve problems and identify issues related to inventory management.

Requirements

  • Bachelor's degree in a related field.
  • Four to six years of experience in Retail or a similar role.
  • Two years of managerial experience.

Languages & Technical Skills

  • Fluency in English.
  • Proficiency in MS Office.

Expertise

  • Good product knowledge and understanding of store operating procedures.
  • Skills specific to Sports Goods Retail: proficiency in collective game dynamics, project orientation, athleticism/ambassadorship, enthusiasm, collaborative contribution, empathy, entrepreneurial spirit, and responsibility.


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