HR Service Delivery Expert

1 day ago


Kuwait City, Al Asimah Future Technology Systems Co. (FutureTEC) Full time
HR Service Delivery Expert

FUTURE TECHNOLOGY SYSTEMS CO. (FUTURETEC)

This role requires an experienced HR professional to deliver high-quality HR services and drive HR initiatives aligned with organizational objectives.

The successful candidate will have a deep understanding of labor laws, HR best practices, and the ability to provide strategic guidance to support business decisions.

The role involves delivering HR services such as recruitment, employee engagement, and performance management, while ensuring adherence to company policies and ethical HR practices.

The HR Service Delivery Expert will also work closely with hiring managers to develop recruitment strategies, support workforce planning, and implement employee engagement initiatives to enhance productivity and retention.

Key Responsibilities:

Strategic HR Partnership:

  • Collaborate with business leaders to align HR strategies with organizational goals.
  • Provide data-driven insights and HR solutions to support business decisions.

Talent Acquisition & Workforce Planning:

  • Work with hiring managers to develop recruitment strategies.
  • Support workforce planning to ensure optimal talent deployment.

Employee Relations & Engagement:

  • Serve as a trusted advisor for employee concerns, ensuring a positive work environment.
  • Implement employee engagement initiatives to enhance productivity and retention.

Performance Management & Development:

  • Guide managers on performance management best practices.
  • Support talent development and succession planning.

Education & Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred).
  • Professional HR certification (e.g., CIPD, SHRM, or equivalent) is an advantage.

Experience:

  • Minimum 5 years of HR experience, with at least 3 years in an HRBP role.
  • Proven track record in HR strategy, employee relations, and talent management.
  • Strong interpersonal and communication skills.
  • Ability to influence and partner with stakeholders at all levels.
  • Proficiency in HR systems and data analytics.
  • Problem-solving mindset with a proactive approach.
  • Strong understanding of labor laws and HR best practices.


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