Trade Portfolio Manager

6 days ago


Kuwait City, Al Asimah SLB Full time

At SLB, we are seeking a highly skilled Trade Portfolio Manager to join our team. The successful candidate will be responsible for managing and collecting on a trade accounts receivable portfolio, with the purpose of maximizing liquidity and free cash flow.

Key Responsibilities:
  1. Timely Collection: Ensure timely collection of accounts receivable (AR) through regular follow-up on assigned accounts, in line with departmental and personal objectives.
  2. Process Improvement: Document and review the customer order to cash process and propose opportunities to improve the pain points and increase the efficiency of the process.
  3. Dispute Resolution: Collect outstanding invoices, gathering information on invoice disputes and creating invoice dispute records for distribution and subsequent resolution.
  4. Record Keeping: Input notes in the collection system regarding submission, resubmission, and transaction approval dates so departments have a clear understanding of AR status.
  5. Action Items: Record disputes in the collection system and assign clear action items for the appropriate dispute owner.
  6. Delinquent Accounts: Identify delinquent accounts and take action to prevent reoccurrence and/or initiate communication with the Credit Manager, Sales, and Operations to ask for assistance or escalation.
  7. Customer Relations: Maintain contact with customer AP departments through collection calls, past due notices, and account statements.
  8. Collaboration: Collaborate with internal stakeholders, including those within the Billing Center of Excellence, Sales, Operations, Tax, and Treasury to support collections, proper cash application, and timely dispute resolution.
  9. Uncollectible Debts: Recommend uncollectible debit balances for expense write-off, and work with the Controller and Financial Analyst to clear balances from their AR portfolio.
  10. Research and Refunds: Research portfolios for duplicate and over-payments and submit refund requests to the Collections Manager, where applicable.
  11. Escheatment Policy: Review aged credit balances to ensure adherence to the Company's escheatment policy.

The ideal candidate should possess a strong academic background and be a fresh graduate.



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