Operations Manager

1 month ago


Kuwait City Talent Pal Full time
  • Oversee compliance of all associates with established Company policies, procedures, and standards, such as safekeeping of Company funds and property, personnel practices, security, inventory management, sales and record-keeping procedures.
  • Train, coach, and manage all associates in execution of operations tasks, i.e POS procedures, return procedures, alteration requests, safety and security procedures, etc.
  • Assist in supervision, staffing and scheduling of the workforce with particular emphasis in areas such as Cashiers, Security, Receiving, and Maintenance. Control expenses and ensure compliance with payroll budgets.
  • Monitor the accuracy of receiving, transfers, damages, and returns-to-vendor (RTV's to Corporate to maintain the accuracy of the inventory.
  • Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances.
  • Conduct regular inventory cycle counts as directed.
  • Coordinate communication between the store and central distribution and/or the corporate inventory control.
  • Produce and maintain operational reports and records to ensure adherence to Company policies and procedures.
  • Ensure that all back-of-house operations are properly set-up and organized
  • Lock and secure the store and oversee compliance with all opening/closing and security procedures.
  • Assist in the recruitment and hiring of the most qualified applicants to meet the store's needs.
  • Ensure that New Hire, benefit enrollments, and employee change forms are submitted correctly and in a timely manner,
  • Assist with the process of staffing, payroll management, and scheduling of associates, and ensure compliance with payroll budgets.
  • Help solve problems that affect the store's service, efficiency, and productivity.
  • Provide and inspire outstanding service to our customers.
  • Exercise judgment and discretion alone, and in conjunction with, the management team, in the day-to-day operations of the store.
  • Any other tasks as assigned from time to time.

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