Digital Marketing Manager

4 weeks ago


Kuwait City Talent Pal Full time

Alshaya one of the worlds largest retail brand franchisee is growing at pace and has a multimillion international customer base. This growth requires a team of highly committed CRM digital specialists. Integrating brand offers and customer incentives into a loyalty scheme to drive sales and build customer retention is a primary goal. Delivering world class insight into an ever changing and highly demanding customer will discern the winners of tomorrows retail market. Alshaya intends to lead in that innovation and is seeking the right talent to be a part of that success.We are currently looking for a number of Digital Marketing Managers to join our newly formed team. Successful candidates will manage the companys marketing strategy across all digital platforms (web social and mobile) for a defined group of brands; supporting the achievement of their business goals.

  • Managing the digital marketing work streams from conception to execution results delivery and reporting. Delivering best in class customer engagement and a healthy return on investment
  • Leveraging strong management skills to regulate content production research analysis as well as delivering an outstanding on line customer experience.
  • Translating marketing plans into online activities and build engagement with consumers both existing and potential.
  • Feeding back campaign effectiveness to the Digital Marketing Director to help build continuous improvement.
  • Responsible for delivering the online KPIs for building brand loyalty and awareness as well as delivering commercial sales benefits to the instore tills ecommerce sites.
  • An active participant to the Divisions PL.
  • Expert understanding of all digital platforms and their best practice utilisation with 35 years industry experience managing digital campaigns across social media channels.
  • Passionate about leveraging technology and digital media to drive customer engagement
  • Experience managing international brands with demonstrated ability to deliver results across multiple brands and stakeholders.
  • Ability to effectively communicate information and ideas in written and verbal format and build and maintain relationships
  • Strong project management budget management and organizational skills
  • Team player with the confidence to take the lead and guide other departments when necessary
  • Good technical understanding an individual who can pick up new tools and concepts quickly

M.H. Alshaya Co. is a leading international franchise operator for over 70 of the worlds most recognized retail brands including Starbucks H&M Mothercare Debenhams American Eagle Outfitters P.F. Changs The Cheesecake Factory Victorias Secret Boots Pottery Barn Office Depot and KidZania. The company operates over 2500 stores across 8 divisions: Fashion & Footwear Health & Beauty Food Service Optics Pharmacy Home Furnishings Office Supplies and Leisure & Entertainment.

Alshayas stores can currently be found in 19 markets across the Middle East and North Africa Russia Turkey and Europe and the company employs more than 36000 people from over 110 nationalities.

About The Company

M.H. Alshaya is a leading international franchise operator for over 70 of the worlds most recognised retail brands including Mothercare H&M Debenhams American Eagle Outfitters Harvey Nichols Boots Starbucks The Cheesecake Factory Vision Express M.A.C Victorias Secret Pottery Barn and Office Depot. The company operates more than 2400 stores across 7 divisions: Fashion & Footwear Food Health & Beauty Optics Pharmacy Home Furnishings and Office Supplies.

Alshayas stores can currently be found in 19 markets across the Middle East & North Africa Russia Turkey and Europe and it employs more than 32000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations merchandising marketing information technology logistics real estate human resources and financial controls.

M.H. Alshaya is the retail business of the Alshaya Group which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations the Alshaya Group is active in a number of other sectors including real estate automotive hotels trading and investments.

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