Qa inspector

Responsible for assessing and evaluating various aspects of Safat D&I installation teams. This role helps maintain quality standards, enhance customer satisfaction, and identify areas for improvement within the D&I teams, ultimately enhancing the overall customer experience. Job Responsibilities Mystery Visits: Conducting unannounced visits to Safat D&I, evaluating the teams' standards, punctuality, professionalism, and customer interaction, as well as assessing the appearance, cleanliness, and overall condition of the D&I team members and the truck. Handling and Assembly: Ensure the proper handling of furniture during transport to maintain the products' condition, and evaluate the assembly and installation by D&I teams at the customer's location. Product Inspection: Examine the delivered furniture and confirm that it matches the customer's order. Timeliness: Evaluate the delivery team's ability to meet scheduled delivery times and report any delays. Documentation: Create detailed reports, including written descriptions and photographic evidence of any issues observed during the delivery process. Feedback and Recommendation: Provide feedback and recommendations to the D&I teams and the customer to improve the delivery process and enhance the customer experience. Follow-Up Visits: Conduct follow-up visits, if required, to monitor improvements based on previous assessments. Policy: Ensure that the delivery team follows safety guidelines, company policy, and any delivery-related regulations. Candidate Requirements Bachelor's degree Strong knowledge of furniture products and assembly techniques Excellent observational and analytical skills Strong communication and reporting skills Valid Driver's License Training experience is recommended Commitment to safety and quality standards.
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