Store manager | retail | sandro 360 mall kuwait

Store Manager | Retail | Sandro 360 Mall Kuwait Job Requisition ID: 168196 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the role: The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. What you will do: People Development Networks, supports recruiting, hiring, developing and retaining high-quality management and associates to fill store profiles and succession planning. Leads by example, trains, develops, and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience. Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets. Customer Experience/ Sales Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching, and follow-up with the team. Maintains visibility and leads by example on the selling floor to answer customer questions and support all selling functions. Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion. Creates and executes strategies to maximize store sales and control expenses. Operational Effectiveness Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc). Executes and complies with all company policies and store procedures. Required Skills To Be Successful Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion. Sound in-depth knowledge of the market, brand positioning and trends. An understanding of the current economic situation and impacts of potential threats and competitors. Minimum Qualification and Knowledge: Education: High school education or equivalent preferred. Minimum Experience: Minimum two years of Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Job-Specific/Technical Skills required to complete the tasks: Good command of business English (written and verbal). Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills. Strong level of numeracy & literacy. Some heavy lifting. Scheduled shifts may require standing for a minimum of eight hours. Strong Customer Service.
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