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Beauty Advisor
4 weeks ago
About Us: We are hiring on behalf of a world-renowned luxury perfume brand, celebrated for its exquisite craftsmanship and timeless elegance.
Job Description: We are seeking passionate and knowledgeable Beauty Advisors to join our team and be the face of the prestigious brand. As a Beauty Advisor, you will play a crucial role in delivering an exceptional customer experience, guiding clients through their fragrance journey, and helping them discover scents that perfectly match their personality and style.
Key Responsibilities:
- Provide personalized fragrance consultations to clients, understanding their preferences and recommending suitable products.
- Educate customers on the unique qualities, notes, and stories behind our luxury fragrances.
- Achieve and exceed sales targets by effectively promoting our products and creating lasting relationships with clients.
- Maintain a pristine and inviting retail environment, ensuring product displays are visually appealing and stocked.
- Stay up-to-date with product knowledge, brand promotions, and industry trends to offer the best advice to customers.
- Handle customer inquiries, feedback, and complaints professionally, ensuring a positive and memorable shopping experience.
- Collaborate with team members to achieve store goals and participate in special events, launches, and in-store promotions.
- Key Performance Indicators (KPIs) include: conversion rates, average transaction value/units, individual and store sales targets.
Qualifications:
- Must be 21 years or older.
- 3-5 years of experience in luxury retail or fashion goods.
- Fluent in English and Arabic.
- No preferred gender; we welcome applications from all qualified candidates.
- Strong communication and interpersonal skills with a passion for customer service.
- Ability to build rapport with clients and provide tailored advice.
- A keen interest in the world of luxury fragrances and a desire to learn more.
- A polished and professional appearance that reflects the brand's image.
- Proven track record of meeting or exceeding sales targets.
What We Offer:
- Competitive salary with commission/performance bonuses.
- Comprehensive training on our product range and brand philosophy.
- A dynamic and supportive work environment.
- Working hours: 5 days a week, with 8-hour shifts that include a 1-hour lunch break.
- 12 month contract starting from 1 st February 2025
How to Apply: If you are passionate about luxury fragrances and excel in customer service, we invite you to join our team. Please submit your resume detailing your experience and your portfolio. recruitment@heliumm.com
Seniority level- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionManagement and Manufacturing
- IndustriesAdvertising Services
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