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Assistant Manager Special Projects

1 month ago

Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full time

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Enhance payment productivity and ensure accuracy of operational payments, reduce payment disputes and errors by implementing effective resolution and ongoing payment operation strategies and improvements.

Generic Accountabilities

2. Corporate Governance and Compliance: Work fully within risk policies and procedures and compliance regulations, ensuring all divisional activities comply with corporate governance & regulatory/legal frameworks.

2. Policy & Processes: Define ABK and divisional policies, processes, and structures.

3. Risk Management: Identify, manage, mitigate, and report on risks and potential risks in divisional activities.

Compliance: Work fully within ABK's Compliance regulations and standards.

Specific Accountabilities


• Ongoing Training & Development: Develop, maintain, and design a comprehensive training program for staff in payments and operations to ensure they understand domestic and international payment principles, including SWIFT protocols, payment trends, and new services (AFAQ, IPS, KNPS, and BUNA).


• Enhance Payment Efficiency: Analyze payment trends to identify process improvements and ensure compliance with internal policies and regulatory requirements.


• Discrepancy Resolution: Support the Payments team in resolving payment discrepancies and errors, implementing corrections, and providing ongoing recommendations for process improvements.


• Payments Processes: Collaborate with IT, AML, Treasury, Compliance, and Operations to resolve issues and improve workflows related to payments.


• External Updates: Liaise with external entities like SWIFT and service providers to ensure smooth operations and stay updated on regulatory changes.


• Performance Evaluation: Evaluate the payments and operations unit, identify gaps, and develop strategies for performance improvement, including testing for upcoming payment engine upgrades.


• Daily Monitoring: Monitor daily operations focusing on accuracy, timeliness, and efficiency, providing real-time support and corrective actions.


• Ad-hoc Payment Assessments: Review current payment engine and recommend improvements, promoting development in payment execution methods.

Job Success FactorsEducation

Bachelor's Degree or Equivalent Certification/Experience in Accounting or Finance

Experience


• Minimum of 5 years in payment processing, accounting, or similar roles.

• Deep understanding of payment systems, processes, and industry best practices.

• Knowledge of domestic and international payments.

• Awareness of emerging trends in payment technologies and industry.

• Knowledge of CBK-mandated local and foreign payment rules and regulations.

• Familiarity with SWIFT requirements and mandates for international payments.

Skills


• Operational and technical problem-solving skills.

• Strong analytical and problem-solving capabilities.

• Ability to submit timely and accurate reports.

Work Contact

Internal: Operations team, IT, AML, Treasury & Compliance
External: Regulatory entities & external vendors

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