Customer Service Representative

2 weeks ago


Kuwait City, Al Asimah Li3ib Full time

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

  • Communicate with customers via phone, email, and chat.
  • Provide knowledgeable answers to questions about product, pricing, and availability.
  • First point of contact to the customers.
  • Maintain a high standard of customer service.
  • Answer all customer inquiries and questions.
  • Resolve customer issues and complaints; report any complicated issues to management.
  • Play a part in achieving the sales target.
  • Submit the required reports for management.

Qualifications

  • Bilingual (Fluent in English & Arabic).
  • At least 1 - 3 years of relevant work experience.
  • Excellent phone etiquette and verbal, written, and interpersonal skills.
  • Ability to multi-task, organize, and prioritize work.
Seniority Level

Entry level

Employment Type

Contract

Job Function

Project Management and Information Technology

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