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International Customer Service Representative
3 weeks ago
We are seeking a highly skilled and experienced customer service representative to join our team as an International Customer Service Representative. As a key member of our global communication team, you will be responsible for providing exceptional customer service and support to our customers.
Your primary responsibilities will include:
- Answering customer inquiries in a timely and efficient manner, ensuring that all issues are resolved to the customer's satisfaction.
- Providing accurate information on our products and services, including pricing, transit times, and clearance procedures.
- Tracking and tracing shipments to ensure that they are delivered on time and in good condition.
- Investigating and resolving any issues that may arise during the shipping process.
You will work closely with our internal teams to resolve customer complaints and provide excellent customer service.