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International Customer Service Representative

3 weeks ago


Kuwait City, Al Asimah beBee Careers Full time
Job Description

We are seeking a highly skilled and experienced customer service representative to join our team as an International Customer Service Representative. As a key member of our global communication team, you will be responsible for providing exceptional customer service and support to our customers.

Your primary responsibilities will include:

  • Answering customer inquiries in a timely and efficient manner, ensuring that all issues are resolved to the customer's satisfaction.
  • Providing accurate information on our products and services, including pricing, transit times, and clearance procedures.
  • Tracking and tracing shipments to ensure that they are delivered on time and in good condition.
  • Investigating and resolving any issues that may arise during the shipping process.

You will work closely with our internal teams to resolve customer complaints and provide excellent customer service.