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Senior Clinical Sales Specialist
1 month ago
Continue with Google Continue with Google
Continue with Google Continue with Google
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function
MedTech Sales
Job Sub Function
Clinical Sales – Surgeons (Commission)
Job Category
Business Enablement/Support
All Job Posting Locations:
Kuwait City, Kuwait
Job Description
Johnson & Johnson
We are recruiting for Senior Clinical Sales Specialist to be located in Kuwait.
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science—bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in healthcare to touch the lives of over a billion people every day, worldwide.
Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. Our culture is interconnected by the shared values of Our Credo. It celebrates diversity and diverse perspectives, helping employees achieve a healthy work-life balance and positively impact their communities.
Note: A pre-identified candidate has been considered, but all applications will be reviewed.
Summary of the Job
- The main task of a Clinical Sales Specialist in Biosense Webster is to provide clinical support for heart arrhythmia cases across Kuwait, maintaining dedicated accounts with a target business plan (commission-based).
Duties & Responsibilities
- Achieve sales and profit targets.
- Collaborate with all company team members to ensure proper implementation of field operations for customer benefit.
- Organize effective and professional meetings with targeted customers.
- Conduct outdoor field sales through cold calling using AIDINC to sell products to potential corporate clients.
- Generate leads, handle customer queries including quotations and sales follow-up to achieve business plans.
- Maintain good customer relations and coordination.
- Provide prompt and accurate product information, ensure stock availability, and optimize product consumption.
- Provide relevant product information, including in-service, case support, and discussing patient cases with doctors.
- Perform 3D mapping cases following company instructions and troubleshoot technical issues, referencing scientific literature and new product info.
- Educate customers on all BWI products to ensure effective usage, providing technical and clinical information and in-service training.
- Respond daily to customer requests via email and voicemail.
- Perform administrative tasks including account documentation, compliance training, expense reporting, and system input.
- Ensure compliance with local and company regulations, policies, and procedures.
- Drive teamwork and maintain communication within the team and with support partners.
- Provide clinical product and technical assistance and training to physicians and EP Lab staff during procedures.
- Enhance customer case support through effective planning and scheduling.
- Engage in diagnostic dialogue with internal and external partners to formulate solutions.
Main Performance Measures
- Support for heart arrhythmia cases.
- Achieve sales targets and drive business growth aligned with BU strategy.
- Initiate and develop patient awareness activities in the assigned region.
Experience Required
- Bachelor's degree in Biomedical Engineering preferred.
- More than 6 years of experience in Electrophysiology and carto 3D mapping systems.
- Experience with Cardiac Navigation Systems, carto 3D mapping, and ultrasound.
- Strong interpersonal skills.
- Ability to manage relationships with sales, support, and marketing teams.
- Experience working in a multicultural environment.
- Ability to work across teams and organizations.
- Fluent in English, both verbal and written.
- Willing to travel frequently.
- Location: Kuwait
Leadership Behaviors Required
- Live our Credo: Prioritize stakeholder needs, uphold quality, safety, and ethics, and contribute to our purpose.
- Connect: Build respectful relationships, collaborate openly, and act as a team player.
- Shape: Inspire and contribute ideas, demonstrate resilience, and adapt to change.
- Grow: Develop self and others, engage in honest conversations, and manage performance and outcomes.
