Biomedical Engineer

Requirements:

• Qualification: Biomedical Engineering (preferred) or MBA.
• Experience: 2-4 years in the UAE & or any GCC healthcare market (Mandatory).
• Driving License: Valid driving license (Mandatory).
• Product Knowledge: (Mandatory).
• Expertise: Sales & service in Critical Care, Neonatal Care, Radiology, Autoclave, Dental, Lab Equipment, Medical Gas Systems, Medical Devices, Healthcare Devices, Orthopedic Support, Rehabilitation Products, Consumables (Cotton, Wound Care, Gauze & Liquid Consumables), Disposables and Medical Supplements.
• Skills: Strong negotiation, communication, customer service, and organization.
• Language: English (Arabic is an added advantage).

Job Responsibilities:

• Product sales & service in the healthcare sector.
• Drive sales and service efforts for medical devices, healthcare devices, orthopedic support, rehabilitation products, consumables (cotton, wound care, gauze, liquid consumables & disposables), and medical supplements.
• Scheduling & following up with potential clients.
• Market research & competitor analysis.
• Technical support, maintenance, and equipment training.
• Building strong business relationships.
• Sales and Business Development:
• Identify and pursue new sales opportunities within hospitals, clinics, and other healthcare settings.
• Present, demonstrate, and promote a range of biomedical equipment and services to potential customers.
• Prepare and deliver customized presentations and proposals to meet client needs.
• Negotiate sales contracts and close deals to meet sales targets and objectives.
• Maintain and expand the company's customer base by building lasting relationships with clients.
• Service and Technical Support:
• Provide ongoing maintenance, installation, and troubleshooting for biomedical equipment and devices.
• Respond to client inquiries regarding equipment functionality, installation, and repair issues.
• Train healthcare staff on the proper use and maintenance of equipment to ensure optimal performance.
• Conduct routine checks and preventive maintenance to ensure the longevity of biomedical devices.
• Customer Relationship Management:
• Develop and maintain strong, long-lasting relationships with healthcare professionals, hospital administrators, and key decision-makers.
• Provide post-sale technical support, ensuring customer satisfaction with the product and service.
• Act as the primary point of contact for any technical or service-related issues.
• Product Knowledge & Market Awareness:
• Stay updated with the latest developments in medical devices, healthcare devices, orthopedic support, rehabilitation products, and consumables.
• Keep up to date with the latest biomedical technologies, products, and industry trends.
• Act as a subject matter expert for biomedical products, providing insights and training to customers.
• Collaborate with the product development team to share feedback from customers and help refine product offerings.
• Documentation and Reporting:
• Maintain accurate records of all sales activities, service logs, customer interactions, and maintenance schedules.
• Prepare and submit regular sales reports, forecasts, and customer feedback to management.
• Provide feedback to the R&D team on customer requests, trends, and issues for product development.